Acceptable Use Policy

Last Updated: July 30, 2025 Version 1.0

Acceptable Use Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Purpose and Scope

This Acceptable Use Policy ("AUP") governs your use of Sitecron Leads and defines prohibited activities. This policy applies to all users, including free trial users, paid subscribers, and API users.

2. Permitted Uses

Sitecron Leads is designed for legitimate business purposes, including:

2.1 Lead Generation

  • Identifying potential business prospects
  • Building targeted marketing lists
  • Researching market opportunities
  • Competitive intelligence gathering

2.2 Business Development

  • Contact discovery for sales outreach
  • Partnership identification
  • Market research and analysis
  • Customer relationship management

2.3 Compliance Requirements

All use must comply with: - Applicable data protection laws (GDPR, CCPA, etc.) - Anti-spam regulations (CAN-SPAM, CASL, etc.) - Industry-specific regulations - Local and international laws

3. Prohibited Activities

3.1 Illegal Activities

You may not use our service for: - Any illegal purpose or to violate any laws - Fraudulent activities or identity theft - Money laundering or terrorist financing - Violation of export control laws

3.2 Spam and Unsolicited Communications

  • Sending unsolicited bulk emails or messages
  • Creating or distributing spam content
  • Harvesting email addresses for spam purposes
  • Violating opt-out requests or unsubscribe preferences

3.3 Data Misuse

  • Collecting personal information without proper consent
  • Sharing or selling user data without authorization
  • Using data for purposes beyond stated intentions
  • Violating data subject rights and preferences

3.4 System Abuse

  • Attempting to gain unauthorized access to our systems
  • Reverse engineering or attempting to extract our algorithms
  • Overloading our servers or API endpoints
  • Circumventing usage limits or security measures

3.5 Harmful Content

  • Uploading malware, viruses, or malicious code
  • Creating or distributing harmful or offensive content
  • Harassment, threats, or abusive behavior
  • Impersonation or false representation

3.6 Intellectual Property Violations

  • Copyright infringement
  • Trademark violations
  • Unauthorized use of proprietary information
  • Violating third-party intellectual property rights

4. Email Marketing Guidelines

4.1 Permission-Based Marketing

  • Only send emails to recipients who have consented
  • Maintain clear records of consent
  • Honor opt-out requests immediately
  • Include clear identification of the sender

4.2 Content Requirements

  • Provide clear and truthful subject lines
  • Include accurate sender information
  • Provide easy unsubscribe mechanisms
  • Avoid deceptive or misleading content

4.3 Frequency and Volume

  • Respect reasonable sending frequencies
  • Monitor bounce rates and engagement
  • Maintain list hygiene and remove invalid addresses
  • Comply with ISP sending guidelines

5. Data Protection and Privacy

5.1 Data Minimization

  • Collect only necessary data for stated purposes
  • Regularly review and delete unnecessary data
  • Implement appropriate retention policies
  • Document data processing activities

5.2 Security Measures

  • Implement appropriate technical safeguards
  • Protect data against unauthorized access
  • Report security incidents promptly
  • Train staff on data protection practices

5.3 Individual Rights

  • Respect data subject rights and requests
  • Provide clear privacy notices
  • Obtain appropriate consent for processing
  • Facilitate data portability and deletion requests

6. API and Technical Usage

6.1 Rate Limits

  • Respect published API rate limits
  • Implement appropriate retry mechanisms
  • Monitor usage to avoid service disruption
  • Contact support for higher usage requirements

6.2 Integration Guidelines

  • Use APIs only for intended purposes
  • Implement proper error handling
  • Cache data appropriately to reduce calls
  • Maintain secure integration practices

6.3 Data Export and Storage

  • Secure exported data appropriately
  • Comply with data retention requirements
  • Implement access controls for stored data
  • Regular security audits of data storage

7. Enforcement and Violations

7.1 Monitoring

We reserve the right to: - Monitor service usage for compliance - Investigate suspected violations - Suspend access during investigations - Implement technical measures to prevent abuse

7.2 Violation Response

Violations may result in: - Warning: Notification of policy violation - Restriction: Limited access to certain features - Suspension: Temporary account suspension - Termination: Permanent account closure - Legal Action: Pursuit of legal remedies

7.3 Appeal Process

If you believe enforcement action was taken in error: 1. Contact our support team within 30 days 2. Provide detailed explanation and evidence 3. We will review and respond within 5 business days 4. Final decisions rest with Sitecron LLC management

8. Reporting Violations

8.1 How to Report

Report suspected violations to: - Email: abuse@sitecronllc.com - Subject: AUP Violation Report - Include: Detailed description and evidence

8.2 Response Timeline

  • Acknowledgment: Within 24 hours
  • Investigation: Completed within 5 business days
  • Resolution: Action taken within 2 business days of conclusion

9. User Responsibilities

9.1 Account Security

  • Maintain secure login credentials
  • Monitor account for unauthorized use
  • Report security incidents immediately
  • Implement appropriate access controls

9.2 Compliance Monitoring

  • Stay informed of applicable laws and regulations
  • Regularly review and update practices
  • Seek legal counsel when needed
  • Maintain compliance documentation

9.3 Third-Party Services

  • Ensure compliance when integrating third-party services
  • Review and accept third-party terms of service
  • Monitor third-party compliance with applicable laws
  • Maintain accountability for integrated services

10. Updates and Changes

10.1 Policy Updates

We may update this AUP to: - Reflect changes in laws or regulations - Address new types of abuse or violations - Improve clarity and enforcement - Align with industry best practices

10.2 Notification

Material changes will be communicated through: - Email notifications to all users - In-app notifications and banners - Website announcements - Updated terms during login

10.3 Effective Date

Updates take effect 30 days after notification, except for: - Legal compliance requirements (immediate effect) - Security measures (immediate effect) - Critical system protection (immediate effect)

11. Contact Information

For questions about this Acceptable Use Policy:

  • Email: compliance@sitecronllc.com
  • Subject: AUP Inquiry
  • Response Time: Within 2 business days

12. Legal Remedies

Violations of this AUP may result in: - Breach of contract claims - Injunctive relief - Monetary damages - Legal fees and costs - Criminal prosecution where applicable

By using Sitecron Leads, you agree to comply with this Acceptable Use Policy and acknowledge that violations may result in service termination and legal action.

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