Cookie Policy

Last Updated: July 30, 2025 Version 1.0

Cookie Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our service.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly: - Session Cookies: Maintain your login session - Security Cookies: Protect against unauthorized access - Load Balancing: Distribute traffic across our servers

2.2 Functional Cookies

These cookies enhance your experience: - Preference Cookies: Remember your settings and preferences - Language Cookies: Store your language selection - Theme Cookies: Remember your interface preferences

2.3 Analytics Cookies

We use these to understand how you interact with our service: - Usage Analytics: Track feature usage and user flows - Performance Monitoring: Monitor service performance and errors - A/B Testing: Test different features and improvements

2.4 Marketing Cookies

These help us provide relevant communications: - Campaign Tracking: Measure effectiveness of marketing campaigns - Personalization: Customize content based on your interests - Remarketing: Show relevant ads on other websites

3. Third-Party Cookies

We may use third-party services that set their own cookies:

3.1 Analytics Services

  • Google Analytics: Web traffic analysis
  • Mixpanel: User behavior analytics
  • Hotjar: User experience analysis

3.2 Payment Processors

  • Stripe: Payment processing and fraud prevention

3.3 Support Services

  • Intercom: Customer support chat
  • Zendesk: Help desk and ticketing

4. Managing Your Cookie Preferences

4.1 Browser Settings

You can control cookies through your browser settings:

Chrome: 1. Settings → Privacy and Security → Cookies and other site data 2. Choose your preferred cookie settings

Firefox: 1. Preferences → Privacy & Security → Cookies and Site Data 2. Select your cookie preferences

Safari: 1. Preferences → Privacy → Manage Website Data 2. Configure cookie settings

Edge: 1. Settings → Cookies and site permissions → Cookies and site data 2. Adjust cookie preferences

4.2 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner where you can: - Accept all cookies - Accept only essential cookies - Customize your cookie preferences - Learn more about our cookie practices

4.3 Opt-Out Tools

You can opt out of certain tracking cookies: - Google Analytics: Use the Google Analytics Opt-out Browser Add-on - Do Not Track: Enable Do Not Track in your browser settings

5. Cookie Duration

5.1 Session Cookies

These are deleted when you close your browser.

5.2 Persistent Cookies

These remain on your device for a specified period: - Essential Cookies: Up to 1 year - Preference Cookies: Up to 2 years - Analytics Cookies: Up to 2 years - Marketing Cookies: Up to 1 year

6. Mobile Applications

Our mobile applications may use similar technologies: - Local Storage: Store app preferences and cache data - Device Identifiers: Unique identifiers for analytics and personalization - Push Tokens: Enable push notifications

7. Cookie Security

We implement security measures to protect cookie data: - Secure Cookies: Transmitted only over HTTPS connections - HttpOnly Cookies: Not accessible via JavaScript - SameSite Attributes: Protect against cross-site request forgery

8. International Users

For users in the European Union: - We obtain consent before setting non-essential cookies - You can withdraw consent at any time - Essential cookies are used based on legitimate interests

9. Updates to Cookie Practices

We may update our cookie practices to: - Improve service functionality - Comply with legal requirements - Enhance user experience

Material changes will be communicated through: - Updated cookie banners - Email notifications - Website announcements

10. Impact of Disabling Cookies

Disabling cookies may affect your experience: - Essential Cookies: May prevent core functionality - Functional Cookies: May reset preferences on each visit - Analytics Cookies: Won't affect functionality but limits our ability to improve - Marketing Cookies: May result in less relevant communications

11. Contact Information

For questions about our cookie practices:

  • Email: privacy@sitecronllc.com
  • Subject Line: Cookie Policy Inquiry
  • Response Time: Within 48 hours

12. Legal Compliance

This Cookie Policy complies with: - GDPR: European General Data Protection Regulation - CCPA: California Consumer Privacy Act - ePrivacy Directive: EU cookie law requirements

13. Definitions

  • Cookie: Small text file stored on your device
  • Session: Your visit to our website from entry to exit
  • Third Party: External services we use to enhance our platform
  • Tracking: Monitoring user behavior across sessions

By using our website, you acknowledge that you have read and understood this Cookie Policy.