Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

Sitecron LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use Sitecron Leads ("Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company information
• Payment Information: Billing details processed by secure payment processors
• Profile Data: Business preferences, industry, and configuration settings
• Communications: Messages, support requests, and feedback

2.2 Information We Collect Automatically

• Usage Data: Features used, searches performed, and interaction patterns
• Technical Data: IP address, browser type, device information, and cookies
• Performance Data: Service performance metrics and error logs

2.3 Information from Third Parties

• Lead Data: Business information from publicly available sources and data providers
• Integration Data: Information from connected CRM and marketing platforms

3. How We Use Your Information

We use your information to:

• Provide Services: Deliver lead generation and business intelligence tools
• Account Management: Create and manage your account and subscriptions
• Customer Support: Respond to inquiries and provide technical assistance
• Service Improvement: Analyze usage patterns to enhance our platform
• Communications: Send service updates, security alerts, and promotional materials
• Legal Compliance: Meet legal obligations and protect our rights

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data based on:

• Contract Performance: To provide services you've subscribed to
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications and optional features
• Legal Obligations: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or lease your personal information to third parties.

5.2 Limited Sharing

We may share information in the following circumstances:

• Service Providers: Trusted vendors who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or business sales
• Consent: When you explicitly authorize sharing

5.3 Data Security

We implement industry-standard security measures including: - Encryption of data in transit and at rest - Regular security audits and monitoring - Access controls and authentication measures - Secure data centers and infrastructure

6. Your Rights and Choices

6.1 Access and Control

You have the right to: - Access and review your personal information - Update or correct inaccurate data - Delete your account and associated data - Export your data in a portable format

6.2 Marketing Communications

You can opt out of promotional emails by: - Clicking unsubscribe links in emails - Updating preferences in your account settings - Contacting our support team

6.3 GDPR Rights (EU Users)

If you're in the EU, you have additional rights including: - Right to Rectification: Correct inaccurate personal data - Right to Erasure: Request deletion of your data - Right to Portability: Receive your data in a structured format - Right to Restrict Processing: Limit how we use your data - Right to Object: Object to certain types of processing

7. Data Retention

We retain your information for as long as necessary to: - Provide our services and maintain your account - Comply with legal obligations and resolve disputes - Improve our services and prevent fraud

Account data is typically deleted within 30 days of account closure, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including: - Standard Contractual Clauses for EU data transfers - Adequacy decisions by relevant authorities - Other approved transfer mechanisms

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to: - Maintain your session and preferences - Analyze usage patterns and improve our service - Provide personalized content and recommendations

You can control cookies through your browser settings. See our Cookie Policy for more details.

11. California Privacy Rights (CCPA)

California residents have the right to: - Know what personal information we collect and use - Delete personal information we hold about you - Opt out of the sale of personal information (we don't sell data) - Non-discrimination for exercising these rights

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• Email: privacy@sitecronllc.com
• Address: Sitecron LLC, Privacy Officer
• Phone: Available upon request

For EU users, you may also contact our Data Protection Officer at dpo@sitecronllc.com.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through: - Email notifications to registered users - Prominent notices on our website - In-app notifications

Continued use of our Service after changes constitutes acceptance of the updated policy.

14. Effective Date

This Privacy Policy is effective as of January 1, 2025.